Home / Contact
Real people, based in the UK

Get in touch.

Whether you have a question about your order, want to stock Eternal Collagen, or just want to share how the routine is going, we read every message and reply within one working day.

Three ways to reach us

Pick the right lane.

Customers, wholesale enquiries and press all reach the same team, just sorted into the right inbox for the fastest reply.

01 / CUSTOMER

Questions, orders, returns

For anything about your order, delivery, returns, refunds, or how to take Eternal Collagen, our customer team is here Monday to Friday, 8am to 5pm.

info@eternalcollagen.co.uk
02 / WHOLESALE

Stockists and partnerships

Interested in stocking Eternal Collagen, or in a brand collaboration? Get in touch with our partnerships team and we will be back to you within two working days.

wholesale@eternalcollagen.co.uk
03 / PRESS

Media, samples, interviews

For media enquiries, product samples, interviews with the founder, or to access our press kit and brand assets, email our press team.

press@eternalcollagen.co.uk
Send a message

Or just message us.

If you would rather use a form, fill this in and we will be in touch by whichever method suits you. A reply usually lands the same day.

AVERAGE REPLY TIME
Within one working day
BASED
Eastbourne, East Sussex, UK

By submitting, you agree to our Privacy Policy. We use your details only to reply to your message and will never share them with third parties for marketing.

When we are around

Opening hours.

Messages sent outside these hours are answered the next working day. Public holidays may extend reply times.

MONDAY TO FRIDAY
8am to 5pm
SATURDAY
Closed
SUNDAY
Closed